Epic proxy authentication
The incoming phone number is captured and looked up in Epic, bringing back the demographics and any linked proxy accounts.
No match on the phone? She collects last name, date of birth and ZIP code, and searches Epic for the record.
Identity confirmed against the date of birth and ZIP code on file. Only then is the account authenticated.
Epic’s RelatedPerson resource returns every proxy account linked to the parent: their children, on their chart.
The parent names the child and their date of birth; it’s matched to the proxy record before anything proceeds.
Set by Georgia, applied by policy. “Access to your child’s MyChart account will vary by the age of your child” — Children’s own MyChart proxy policy, enforced on every call. choa.org/patients/mychart
PatientLookup4Find the record
Retrieves the patient’s demographic information from the incoming number, or from the fallback search.
GetAccountDemographics2018 · fill in the picture
Returns the additional demographics used to verify the caller against what Epic holds on file.
GetPatientIdentifiers2015 · every ID, past and present
Retrieves the patient’s active and historical identifiers, so the right chart is always the one in hand.
RelatedPerson.SearchFHIR R4 · friends and family · the proxy link
Returns every person with a personal or professional relationship to the patient: parents, guardians, caregivers.
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